Data privacy statement
Thank you for visiting eltronis.com. Protection of your privacy is very important to us. Below you will find extensive information about how we handle your data.
Access data and hosting
You may visit our website without revealing any personal information. With every visit on the website, the web server stores automatically only a so-called server log file which contains e.g. the name of the requested file, your IP address, the date and time of the request, the volume of data transferred and the requesting provider (access data) and documents the request.
These access data are analyzed exclusively for the purpose of ensuring the smooth operation of the website and improving our offer. This serves the protection of our legitimate interests in the proper presentation of our offer that are overriding in the process of balancing of interests.
Third-party hosting services
Data is also processed by a third-party provider that we have engaged to render hosting and website presentation services on our behalf. This provider processes on its servers all data that are collected in the manner specified below when you visit our website, contact us via our contact form or register on our online shop. Data is processed on other servers only in the scope described herein.
This service provider is based in an EU or EEA member state.
Data collection and use for processing the contract and for opening a customer account
We collect personal data that you voluntarily submit to us when you place an order, contact us (e.g. via contact form or by email) or open a customer account with us. Mandatory fields are marked as such because we absolutely need those data to perform the contract or process your contact request or open your customer account, and you would otherwise not be able to complete your order and/or create your customer account or send the contact request. It is evident in each input form what data are collected. We use the data that you disclose to us to perform the contract and process your enquiries. Upon completion of the contract or deletion of your customer account, any further processing of your data will be restricted, and your data will be deleted upon expiry of the retention period applicable under relevant regulations, unless you expressly consent to the further use of your data or we reserve the right to further use your personal data in the scope and manner permitted by law, of which we inform you in this notice. Your customer account can be deleted at any time. For this purpose, you can always send a message via the contact form.
Transfer of data
For the purpose of contract performance, we disclose your data to the shipping company in the scope required for the delivery of the ordered goods. Depending on the payment service provider you have selected during the ordering process, we disclose the payment details collected for order processing purposes to the bank commissioned to handle the payment and, as the case may be, to the payment service provider commissioned by us or to the selected payment service. Some of that data is collected by the selected payment service providers themselves if you open an account with them. In such a case, during the ordering process, you must register with your payment service provider using your access data. In this respect, the privacy notice of the relevant payment service provider applies.
Cookies and web-analysis
Please note that disabling cookies may limit your access to some features of our website.
For more information on cookies, please follow the link.
Contact possibilities and your rights
You are entitled to obtain free-of-charge information concerning data stored about your person and, as the case may be, to correct, restrict the processing, enable the portability of, or delete that data.
If you have any questions about how we collect, process or use your personal data, want to enquire about, correct, block or delete your data, or withdraw any consent you have given, or opt-out of any particular data use, please contact us directly using the provided contact.
You may also submit a complaint to the responsible data protection supervisory authority.
Right to object
If we process personal data as described above to protect our legitimate interests that are overriding in the process of balancing of interests, you may object to such data processing with future effect. If your data is processed for direct marketing purposes, you may exercise this right at any time as described above. If your data is processed for other purposes, you have the right to object only on grounds relating to your particular situation.
After you have exercised your right to object, we will no longer process your personal data for such purposes unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defense of legal claims.
This does not apply to the processing of personal data for direct marketing purposes. In such a case we will no longer process your personal data for such purposes.